Careers at Singer Sri Lanka
Build a career with Sri Lanka’s No.01 brand
Seven thousand people, more than four hundred shops, and one team that brings the world’s best-known brands into homes across the island. Here is where you find the role that fits what you want to build next.
- 7000+
- People in our workforce
- 420+
- Retail shops island-wide
- 60
- Globally recognised brands
- Colombo
- Kandy
- Galle
- Jaffna
- Negombo
- Kurunegala
- Matara
- Kelaniya
- Nugegoda
- Batticaloa
Life at Singer
A career that grows with the island
Singer has been part of Sri Lankan homes for generations, and the people who work here are why. You join a team that is large enough to offer real variety and close enough that your contribution is still visible.
- Work across more than 420 retail shops, service centres and head-office teams.
- Move between functions — sales, marketing, supply chain, technology and after sales.
- Learn on the job through structured training, mentoring and overseas assignments.
Our Values
Five values. One team.
Every one of these icons comes straight from how we describe ourselves to each other. They are what we hire for, review against and celebrate.
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Lead with Respect
We treat every colleague, customer and partner with the courtesy we expect in return, whatever the pressure of the day.
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Demonstrate Responsibility & Integrity
We own our promises, act transparently, and do the right thing even when nobody is watching.
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Improve & Innovate Passionately
We question how things have always been done, test new ideas quickly, and learn from everything we try.
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Collaborate for Success
We win as one team across more than 420 locations, sharing what we know instead of guarding it.
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Respond with Agility
We move quickly, adapt to what our customers need next, and keep our word while we do it.
Employee development
We invest in the people we hire
Training here is not a perk, it is how the business runs. We fund coaching, certification and leadership programmes so people can grow into the next role rather than wait for it.
Onboarding that means something
Every new joiner gets a structured first ninety days with a named buddy, product training and clear expectations.
Certification, funded
Technical and product certification is paid for by the company, so expertise is recognised on paper as well as on the floor.
Leadership pipelines
High performers are sponsored through leadership programmes and, for some, overseas assignments within the group.
Employee voices
From District Manager to Chief Operating Officer
Joining Singer (Sri Lanka) PLC as a District Manager was just the beginning of an incredible journey that has led me to become the Chief Operating Officer today.
Singer's culture truly fostered my growth by providing diverse opportunities in sales, marketing, and even overseas assignments. It is a place where your potential is recognised and nurtured, paving the way for personal and professional development.
I invite you to embark on this rewarding path with us at Singer, where your ambitions are supported, and success is celebrated every step of the way.
Diversity & inclusion
A young, diverse, future-ready workforce
We recruit from every province and every background, and then we keep people. Most of our team hold permanent positions, and many have built an entire career inside this business.
- Opportunities across the island, from the branch floor to head office.
- Permanent roles as the norm rather than the exception.
- Long service is common — many of our leaders started on the shop floor.
Current vacancies
Find your place at Singer
From the showroom floor to the head office, we are hiring across the island. Filter by what matters to you, then apply directly to the recruitment team.
Showing 9 of 9 roles
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Executive Learning & Development
Plan, coordinate, and deliver field training programs while creating AI-powered digital learning content and multimedia assets to support organizational learning and development.
What you will do
- Plan, coordinate, and conduct practical training programs for field staff
- Identify learning and development gaps at field level and implement training interventions
- Develop e-learning modules, job aids, presentations, videos, and other digital learning resources
- Create AI-powered training content and visual learning materials using modern AI tools
- Collaborate with business units and field teams to align training initiatives with operational requirements
- Monitor and evaluate training effectiveness through assessments, feedback, and performance analysis
What you bring
- Degree in HR, Business Management, Education or related discipline
Posted 12 Oct 2026
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Assistant Manager - Sales - Apparel Solutions
Assistant Manager – Sales (Apparel Solutions) responsible for driving business growth in Apparel Solutions by promoting sewing machines, cutting equipment, and automation solutions; acquiring new customers, expanding territory, meeting...
What you will do
- Promote sewing machines, cutting equipment, automation solutions to customers in defined territories
- Identify and develop new business opportunities across apparel manufacturing and industrial sectors
- Acquire new customers and expand customer base within territories
- Conduct structured customer visits to strengthen relationships and advance opportunities through the sales cycle
- Achieve monthly and annual sales targets while maintaining profitability
- Monitor collections and manage arrears within approved levels
What you bring
- GCE A/L with CIM/SLIM or related professional qualification (partial or full)
Posted 7 Oct 2026
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Customer Service Assistant - Regional Service Center Anuradhapura
Provide frontline customer service at the Regional Service Center Anuradhapura, handling inquiries and service requests, maintaining records, coordinating with technicians, and supporting payment processing and reporting.
What you will do
- Coordinate with technicians and departments to ensure timely resolution of customer service requests and complaints
- Maintain accurate records of customer inquiries, complaints, service transactions, quotations, invoices, and collections
- Follow up on pending service cases and outstanding payments to ensure timely closure and collection
- Ensure accurate handling, recording, and reconciliation of cash transactions in accordance with company procedures
- Identify recurring customer issues and provide feedback to relevant teams to improve service quality and customer satisfaction
- Maintain a clean and organized workspace following 5S standards
What you bring
- GCE A/L
- GCE O/L
- Diploma in Business Management or Human Resources Management or equivalent
Posted 5 Oct 2026
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Assistant Regional Service Manager
Assistant Regional Service Manager responsible for the Colombo Singer Service Centre operations, leading service delivery, coordinating with Service Franchise Agents and Shops, and driving customer satisfaction, service targets, and...
What you will do
- Oversee daily service centre operations to ensure timely, accurate, and professional service delivery
- Ensure high-quality repairs to minimize repeat repairs and provide product feedback to reduce warranty costs
- Recruit, mentor, train, and develop service staff and Service Franchise Agents to maintain high standards of customer service
- Manage service-related financials, including timely settlement of Service Franchise Agent bills; address staff and agent grievances
- Plan and manage resources, assets, and budgets to achieve service targets and improve operating income
- Identify process gaps, implement industry best practices, and introduce technologies to improve productivity and service efficiency
What you bring
- Degree or Higher National Diploma in Engineering or Management or equivalent qualification
- Professional knowledge of electronics, electrical products and related service operations
- Proficiency in MS Office applications (including Advanced Excel)
Posted 5 Oct 2026
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Customer Experience Executive
Primary contact for inquiries, complaints, and service issues; ensures timely resolution, supports front-end service operations, and drives customer experience improvements across contact points.
What you will do
- Act as the primary contact for customers, handling inquiries, complaints, and service issues with professionalism, empathy, and courtesy
- Ensure timely and effective resolution of customer issues in line with defined service level standards and turnaround times
- Coordinate with internal teams to escalate and resolve complex cases; monitor progress and ensure timely closure
- Monitor service performance, collect customer feedback, and analyze service trends to identify improvement opportunities
- Support customer journey mapping, process improvements, quality assurance, and management reporting to enhance the customer experience
- Build and maintain relationships with customers, including corporate and VIP accounts, and provide proactive updates
What you bring
- HN Diploma in Engineering
- Degree in Engineering or Management
- Equivalent qualification
Posted 5 Oct 2026
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Sales Executive - Renewable Energy
Sales Executive focusing on renewable energy sales in Sri Lanka, responsible for growing solar product revenue, managing distribution and inventory, leading and training sales teams, coordinating with marketing, and building dealer...
What you will do
- Identify new business opportunities and drive revenue growth in renewable energy
- Expand dealer networks and BDOs across regions
- Manage distribution and inventory of renewable energy products
- Coordinate between branch operations and partners on sales plans, targets, and service
- Train and motivate sales teams (ASOs) and promoters
- Collaborate with marketing to maintain margins and execute campaigns
What you bring
- O/L / A/L or Sales & Marketing qualification
- Diploma or Degree in Sales/Marketing preferred
- Valid driving license
Posted 28 Sep 2026
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Executive - Human Resources
HR Executive partnering with business units to deliver HR operations, optimize HRIS use, manage supplier payments, support recruitment and onboarding, and drive employee engagement and performance initiatives in Colombo.
What you will do
- Build relationships with department leaders to understand workforce needs and align HR services with business priorities
- Provide hands-on HR support for talent management, performance management, employee engagement and development initiatives
- Advise managers on HR policies, compliance, and consistent application of processes
- Lead and improve HRIS processes, maintain data accuracy, collaborate with IT on enhancements
- Oversee and validate payments for outsourced staff and HR vendors
- Assist with employee benefits administration, payroll inquiries, and related HR support
What you bring
- Bachelor's degree in Human Resources or related field
- Professional HR qualification preferred (e.g., CHRP, SHRM-CP)
- Minimum 3 years HR experience
- Exposure to HR operations, HRIS, and business partnering
- Strong IT literacy (Excel, PowerPoint)
Posted 11 Sep 2026
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Commercial Executive
Mid-level Commercial Executive in AACE focused on pricing, contract governance, and regulatory compliance; coordinates with Sales, Finance, Supply Chain and Legal to ensure compliant deal execution and data-driven decisions.
What you will do
- Coordinate commercial, registration, and renewal processes with regulatory bodies (SLSI, SLAAS)
- Ensure timely submission of product samples and documents for compliance evaluations
- Coordinate with testing bodies (SLSI, SLAAS, LABS, NERD, LECO) for product testing and certifications
- Coordinate pre-shipment compliance with marketing, engineering, warehouse, and supply chain teams
- Manage certification timelines and pre-clearance documentation
- Maintain documentation and trackers for product certification status and regulatory changes
What you bring
- Bachelor's degree in Supply Chain, Engineering, Commerce or related field
- Experience in compliance/regulatory/quality role (1-2 years preferred)
- Knowledge of SLSI and SLAAS regulatory requirements
Posted 10 Sep 2026
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Assistant Manager - Apperal
Assistant Manager - Apparel Solutions drives B2B sales of sewing machines, cutting equipment, automation solutions, and related products to apparel manufacturers and industrial clients in Sri Lanka. Focuses on acquiring new customers,...
What you will do
- Promote and sell sewing machines, cutting equipment, automation solutions, and related products to apparel manufacturers and industrial clients.
- Identify and develop new business opportunities across apparel manufacturing and related sectors.
- Acquire new customers and expand existing customer base within assigned territories.
- Conduct structured customer visits to strengthen relationships and identify sales opportunities.
- Achieve monthly and annual sales targets while maintaining profitability objectives.
- Monitor customer collections and ensure arrears remain within accepted levels.
What you bring
- G.C.E. Advanced Level with partial or full CIM/SLIM or related professional qualification
Posted 9 Sep 2026
There are no open roles that match right now. Join our talent pool and we will tell you when one opens.
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Moments that make us
Award nights, sales conventions, outings and community days — a look at the people behind the brand.
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